We always remain concerned and conscious about the quality of transcripts that we produce and deliver. Unless the audio recording contains background noise or is extremely dull (inaudible), as it often happens with multiple-speaker recordings, usually we are able to produce better than 98% accuracy.
An Unbeatable Quality Guarantee – 98% word for word accuracy on all our Transcription projects, guaranteed, or you don’t pay. Every project completed on time, every time, or it’s on the house. That’s the confidence, and it makes for a great client experience. We use a triple-pass accuracy system, where each transcript is typed out by a professional transcriptionist who proofreads the transcript before sending it to a Reviewer for a final quality check. The Reviewer then listens to the audio from start to finish, making sure that there are no errors or omissions. This system is what makes our transcripts so exceptional.
Legal Transcription is our specialty. Our experts know how to quickly and accurately transcribe court proceedings. Currently, we provide confidential transcription services in English Language and Bahasa Malaysia.
Though transcribing court proceedings is our speciality, we also offer expert transcription services for the following applications:
- Academic Research
- Focus Groups
- Interviews (one-on-one, group, etc.)
- Business Transcription (Roundtable, Panel, etc)
- Lectures & Seminars
- Human Resource Investigations
- Brainstorming Sessions
- Phone conversations
- Fiction and non-fiction manuscripts
Contact us if you require a service that is not listed above.
The completed transcripts in a MS Word format are sent via email, based on specific instructions the documents can also be sent as hard copy or written on CDs. The documents can also be rendered on customized templates sent by clients.
The standard turnaround time for audio-to-text services is 6 to 9 working days depending on the length of the audio. We also accept rush or urgent assignments, however extra charges will apply for such assignments.
We are ready to put it in writing; and we are ready to do it right.